440,500 Starbucks mugs recalled after a dozen people hurt: List of recalled mugs

Nestlé is recalling nearly half a million Starbucks mugs recently sold after at least a dozen people suffered injuries including burns or cuts while using the product.

The U.S. Consumer Product Safety Commission recalled the mugs Thursday, according to an online post.

The recall is for metallic mugs included in 2023 holiday Starbucks branded gift sets, the American agency reported.

Nestlé USA Inc., based in Arlington, Virginia recalled the mugs which the CPSC reported were manufactured in China.

If they are microwaved or filled with a hot liquid, the mugs can overheat or break, posing the risk of burns, cuts or other hazards, the CPSC reported.

What Starbucks mugs are being recalled?

The mugs come in different colors and were sold in the United States at Target, Walmart and military retail outlets.

The recall number for the product is 24-171.

They were sold in 11 oz. and 16 oz. sizes as part of the following gift sets sold during the 2023 holiday season:

• Starbucks holiday gift set with two mugs;
• Starbucks classic hot cocoa and mug;
• Starbucks peppermint and classic hot cocoa and mug;
• Starbucks holiday blend coffee and mug.

How to get a refund for a recalled Starbucks mug

As of Thursday, there had been 12 reported incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns or blisters on fingers or hands, the CPSC. One person reportedly suffered a cut to their finger and another injury required medical attention.

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund.

Those who bought the defective mugs will receive a cash or a gift card when they return the mug to the store where they bought it.

For more information call Nestlé USA at 800-681-1676, visit https://www.nestleusa.com/info/contact-us-landing or visit https://www.athome.starbucks.com.

Natalie Neysa Alund is a senior reporter for USA TODAY. Reach her at nalund@usatoday.com and follow her on X @nataliealund.

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